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NVA

NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. Ethos and NVA ensure broad access to high-quality care and the advancement of cutting-edge medicine to extend and improve the lives of pets.

NVA and Ethos Veterinary Health Logos

NVA and Ethos Today

At NVA and Ethos Veterinary Health, we remain committed to our people and providing great care to pets and pet parents. And we never lose sight of our why: “For the love of animals and the people who love them.” 

As we champion the advancement of the veterinary profession, we are also focused on the growth of our hospitals and our people. We help our veterinary teams be their best by investing in mentorship programs, our team’s well-being, and best-in-class tools and resources.

Servant leadership remains at our core as we strive to positively impact the veterinary and pet care profession, ensure broad access to high-quality care for all pet owners, and lead the advancement of cutting-edge medicine to extend and improve the lives of pets.

A dynamic community united in our mission, our values, and our purpose

Our mission

To improve the comfort and well-being of pets by providing progressive and compassionate care. We develop a team of individual hospitals and pet resorts that share knowledge to achieve sustainable growth.

Our why

For the love of animals and the people who love them.

Our values

Integrity
We earn trust by doing the right thing

Innovation
We embrace new thinking

Goal Orientation
We focus on the outcome

Teamwork
We are stronger together

Service Excellence
We aim to always exceed expectations

At NVA, we believe in servant leadership. The needs of our caregivers, clients, and pets come first.

We lead by
SERVING

We lead by
EMPOWERING OTHERS AND ENABLING GOOD WORK

We lead by
LISTENING AND BEING FAIR

We lead by
SHOWING OUR ENTHUSIASM AND PASSION FOR OUR WORK

We lead by
UNDERSTANDING AND SHOWING WE CARE

Servant Leadership triangle standing on point divided horizontally into three parts. The large part is Clients and Pets, the middle and smaller part is Pet Care Teams, the smaller part at the bottom is Support Teams.